The vendor offers discounts when you buy a certain mix-and-match combination of products. Within each, you’ll find several add-on ‘apps’ you can purchase individually to beef up functionality further in specific areas. Microsoft Dynamics 365's massive number of features are divided into modules. Dynamics 365 products all provide general data production regulation (GDPR) compliance with top-tier security and data governance. For those in the market for a complete business package, here is likely some helpful overlap between the two types of modules.Īll these modules integrate with virtually all the other products in the Microsoft ecosystem, furthering collaborative possibilities (for example, integration with OneNote and OneDrive allow you to share and work together on documents). The remaining six modules fall under the category of enterprise resource planning (ERP), talent (for HR), finance and operation, retail, mixed reality, business central (for SMBs), and artificial Intelligence (for sales, customer service, and market insight).
The platform contains 11 core modules, or "apps," including five of the CRM-type: sales, customer service, field service, project service automation, and marketing.
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It's based on the Microsoft Azure cloud computing ecosystem (note: an on-premise solution is also available if you so choose). Microsoft Dynamics 365 is a comprehensive business suite of tools, built to handle pretty much every work process imaginable.
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